Samantha Mutasa

  • Phone: 26377 312 4497

  • Care Assistant
  • Member Since, October 10, 2022


  • CPD online 2022 - 2022

    Care Certificate

    Care certificate covering 15 standards .

  • Food Intergrity Africa 2018 - 2018

    Quality Managements Systems

    ISO 9001:2015 - Quality management systems internal auditing

  • DQS Training Academy 2017 - 2017

    Root Cause Analysis Techniques

    Root cause analysis techniques enabling determination of immediate and root causes .System gaps are also determined .

  • Solusi University 2011 - 2015

    BSc Environmental Health

    BSc degree in Environmental health with a GPA of 3.28 . The studies focused on environmental issues that affect human life .


  • Tsebo 2019 - Present


    • Improved quality issues by 30% and continue to make sure that the departments implement the total quality management philosophy through inspections, quarterly quality management systems audits and training. • Reduced on the job incidents rate by advising teams on hazard identification and mitigation , good manufacturing practices (GMPs) and safe work procedures provision and training. • Initiated a waste management program to manage food waste through composting. • Ensured organisation 100% contract retention by controlling health aspects related to all activities ,satisfying all compliance obligations and monitoring customer service. • Providing feedback on safety and quality issues to management through reports. • Training of new employees ,while also monitoring the productivity of current employees through planned task observations (PTOs) . • Wellness program development, implementation and promotion. • Monitoring food hygiene and safety. • Incident, accidents , near misses investigation and formulation of remedial action plans. • Conducting department risk assessments and use of Isometrix risk management software.

  • Chakawa Family 2016 - 2022

    Family Carer

    • Liaison with medical officer on health requirements, prescriptions and procurement medical supplies. • Administering medication. • Washing of laundry and room cleaning. • Food or meal preparation adhering to food safety requirements. • Risk assessment and corrective action implementation. • Companionship. • Caring using a person centered approach.

  • Servcor 2015 - 2019

    Assistant SHEQ Officer

    • Food safety trainings and inspections. • Customer complaints handling and investigations. • Conducting induction of new employees and visitors. • Implementation of ISO 9001:2015 (Quality Management Systems) through scheduled audits and inspections

  • Servcor 2013 - 2014

    Trainee SHEQ Officer

    • Implementation of ISO 9001:2008. • Handling of customer complaints. • Minute taking in operation safety meetings .

Expertise / Personal abilities

of 100
Quality Assurance




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