Product Specialist

Job Description

Responsibilities:-
•Investigate and resolve application incidents and support tickets.

•Diagnose issues involving PowerBuilder, Data Windows, Power Script, SQL, Oracle, and related application interfaces.

•Analyze existing application code, object inheritance, business logic, and data flows.

•Create and maintain basic technical documentation as system knowledge is developed.

•Communicate clearly about findings, risks, effort estimates, and recommended next steps.

• Support application builds and deployments when required.

• Respond to routine and priority issues within established support timeframes.

•Also Provide support to other applications that are written in .NET.