Lucy Kaboneka

•Compiled daily progress reports of patients' physical and social improvements. •Recorded the vitals of patients upon arrival and at the end of treatment. •Regularly worked the night shift as part of rotating schedule, quickly adapting to different duties. •Sanitized equipment, folded linens, and stocked supplies to prepare for the morning shift. •Ensured that residents were kept clean and dry during the night, turning them every 2 hours. •Maintained patient dignity and privacy when assisting with bathing and dressing. •Assisted RNs in monitoring health of residents by accurately measuring and recording vital signs.

Health Care Assistant (Volunteer) Twatasha Clinic - Copperbelt January 2022 to June 2022 •Regularly assists five patients with personal care tasks such as eating and bathing. •Helps transport patients with safe lifting and repositioning procedures. •Supported patients in their exploration of new activities and social events. •Tracks and reports significant changes in patients' medications and overall needs. •Facilitates a comfortable environment at all times to ensure patients feel calm and relaxed. •Corresponds with patients' families about the plan of care and viable treatment options. •Adhered to the company's strict policies and procedures regarding professionalism and respectfulness while caring for patients, improving client satisfaction by 92%. •CPR and First Aid Certification Knowledge of Infection Control Procedures Proficient in Electronic Health Records (EHR) systems •Multilingual: English, Bemba, Swahili

•Complete general cleans of clients' homes, including dusting, window cleaning and tidying clutter. •Work with fellow maids to complete larger projects, such as multi-family homes or apartment complexes. •Maintain housekeeping supplies by ensuring all vacuums are functional and restocking cleaners, sponges and towels. •Perform special requests when clients ask, such as carpet cleaning or silver polishing. •Performed basic cleaning in residents' rooms each day, such as sanitizing surfaces and removing trash. •Gathered laundry from residents' rooms to wash and return when clean, including linens and clothing. •Inspected common areas, such as the lobby, sitting areas and elevators, each day to identify potential hazards or messes. •Completed general housekeeping like changing the bed linens and removing trash from rooms after guests leave •Reported directly to the housekeeping manager to receive new additional tasks each day, like helping to deep clean the carpets. •Responding to guest requests for more towels, linens and minibar items.

•Review employee time sheets, record financial transactions using spreadsheets, and complete basic banking transactions. •Maintain records, communicate with colleagues to pass along relevant information and address complaints. Computes and record important company reports. •Manages errands and deliver messages in and out of the office. •Assists in financial statement preparation, including journal entries, account reconciliations, and variance analysis. •Conducts regular audits of financial records, identifying discrepancies and implementing corrective actions. •Assists in the preparation of tax returns and ensured compliance with applicable tax laws. •Provided support in budgeting and forecasting processes, assisting in the development of financial models and projections. •Collaborates with team members to streamline accounting processes, resulting in increased efficiency and accuracy. Additional Information: •Strong analytical and problem-solving abilities, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. •Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and advanced knowledge of accounting software. •Strong knowledge of Generally Accepted Accounting Principles (GAAP) and tax regulations.